If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of shipping for all apparel. Due to the nature of our simulation devices and the specialist manner of which they are required to ship.
You can return your apparel product for a refund to the original payment method.
- You will be sent a prepaid shipping label when returning products
- If requesting a refund, only the product cost will be refunded (not the original shipping cost)
- Discounted items are final and cannot be returned
- Returned items must have tags still on and be returned in original product packaging
- Returned items must have no visible signs of wear or use
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return
- Print the prepaid return shipping label that you will receive by email
- Send all items back to us using the label provided
- Once we have received your returned product and verified its condition, we will process your refund